Training

10 Myths About Managing Your Boss

I ask people in the workplace every single day why they don’t take a stronger hand when it comes to managing their bosses. They almost always give me the same reasons. These 10 myths prevent employees at all levels from taking more responsibility for their relationships with managers. Myth #1: If you are a high-performer, then your boss shouldn’t tell ...

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Why Video Learning Isn’t Always Best

Every learner has unique career aspirations, skills, and learning preferences. It, therefore, stands to reason that many organizations seeking to give their employees the best possible training also are looking to incorporate the latest and greatest learning tools on the market, especially when it comes to developing their next crop of managers. Unfortunately, newer doesn’t necessarily mean better. Case in ...

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Training in an Entrepreneur’s World: A Different Perspective

In the constant chaos of an entrepreneurial venture, founders and leaders are always thinking how they can drive their employees to perform at a higher level. But an entrepreneurial environment is unique. Employees generally are working very hard, sleep deprived, and feeling pressure on a daily basis. How does a leader set the tone for employees who are most likely ...

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Research Is a Key Element in Sales

There are many key aspects of the sales process, from the basic steps—such as the opening, presentation, handling objections, and closing—to developing a sales relationship. Other factors may include appearance, etiquette, listening, empathy, and professionalism, which also play a key role in the sales strategy. However, one major factor that often is overlooked is conducting proper research. I’d like to ...

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Training Top 125 Best Practice: Cartus’ Account Management Development Program

In 2015, the Learning & Development (L&D) team at relocation services company Cartus collaborated with 20 global internal employees comprising a broad range of experience levels, tenure, and background to develop and implement an Account Management Development Program (AMDP). Account Managers are the day-to-day contact for Cartus clients. It is imperative that this audience is proficient at creating and maintaining ...

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Growing Your Business with Powerful Intention

You’re here. And I know it’s for a reason. Welcome to “Conquer Your Year,” a planning system designed specifically for ambitious entrepreneurs like you—to do more, create more, live more, and grow your business with powerful intention. I’m so excited you’re reading this because that means you’re on the brink of an incredible adventure. Inside these pages, you’ll create your ...

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Will Your Next CEO Be an Introvert?

As an introvert, I feel like my day finally may be arriving in its own understated way. President Obama was said to be an introvert who preferred meditative reflection late at night to backslapping on the Washington party circuit. More importantly for my own realm, the business world is beginning to recognize the strength of introverts. At a time when ...

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March 2017’s Top Reads

More than 11,000 business books are published every year—an overwhelming choice for busy professionals. Therefore, in partnership with getAbstract, Training brings you March’s top three business books recommended to our readers. “Before Happiness. The 5 Hidden Keys to Achieving Success, Spreading Happiness, and Sustaining Positive Change” by Shawn Achor (Crown Publishing Group, 2013, 272 pages, ISBN: 9780770436735; $ 18.17) Best-selling ...

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Training Tomorrow’s Leaders: How to Engage Millennials and Generation Yers

Shh, don’t tell business leaders: Millennials—individuals who are roughly 19 to 35 years old, and a generation of young professionals raised on a steady diet of high-tech gadgets, online Websites, and 24/7 wireless and social media communications—are quickly taking over today’s workforce. But the way in which these highly enterprising and engaging individuals will look to communicate, interact, and engage ...

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How to Tell if Your Boss Is a Psychopath

I have a confession. I once had a psychopathic boss. His nickname in the office was “silent assassin.” He wasn’t the CEO but did hold a senior position as Head of Department for a big consultancy I worked at. I was in a windowless temporary office set up on his floor where I was asked to help get rid of ...

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